Trusted by New Berlin property owners for heat pump repair, AC service, furnace maintenance & complete HVAC installation throughout Wisconsin.
From emergency repair to planned installation, we deliver expert HVAC service across every specialty.
Air conditioning failures range from simple capacitor replacements to complex compressor and refrigerant circuit repairs requiring EPA Section 608 certified handling. Our technicians diagnose the root cause using superheat and subcooling measurements, amp draws, and pressure readings to restore full cooling output.
Ductwork problems manifest as uneven room temperatures, excessive dust near registers, and HVAC systems that run continuously without satisfying the thermostat. Technicians identify crushed flex runs, separated joints, and deteriorated mastic seals using pressure testing and visual inspection protocols.
A dryer that takes multiple cycles to dry clothes or feels excessively hot to the touch signals a restricted vent line. Technicians clear lint accumulation using rotary brush systems and compressed air, then verify exhaust velocity meets manufacturer specifications for safe, efficient operation.
Comprehensive HVAC inspections cover thermostat operation, ductwork condition, refrigerant levels, electrical connections, and combustion safety. This detailed assessment identifies efficiency losses, safety hazards, and components nearing end of service life before they result in costly emergency repairs.
Clean ductwork directly impacts the efficiency of your HVAC system by reducing static pressure and allowing unrestricted airflow to every register. Our technicians inspect for microbial growth, seal access points after service, and verify airflow improvements with anemometer readings post-cleaning.
A comprehensive furnace tune-up includes combustion analysis, heat exchanger inspection, and verification of gas pressure at the manifold. Technicians clean burners, test flame sensor microamp readings, and confirm proper flue draft to maintain safe, efficient operation throughout the heating season.
Restoring heat pump performance starts with accurate diagnostics of compressor function, reversing valve operation, and refrigerant charge levels. Our NATE-certified technicians service all major brands including Carrier, Trane, Lennox, and Rheem to resolve airflow loss, short cycling, and defrost failures.
Installing a mini-split system correctly requires precise wall penetration, vacuum-sealed refrigerant lines, and proper electrical isolation between indoor and outdoor units. Our technicians size each zone independently using BTU calculations to ensure consistent temperature control across every room.
Mini-split repair demands familiarity with variable-speed compressor technology and manufacturer-specific diagnostic protocols from Mitsubishi, Fujitsu, Daikin, and LG. Technicians trace electrical faults, recharge refrigerant to factory specifications, and replace condensate pumps to restore silent, efficient operation.
Selecting the right heat pump means matching BTU capacity to your structure while accounting for climate zone, insulation levels, and existing ductwork. Professional installation ensures proper refrigerant charge, correct defrost timing, and verified auxiliary heat staging for demanding winter conditions.
Professional smart thermostat installation goes beyond mounting and Wi-Fi pairing. Technicians verify your system has the necessary common wire, confirm compatibility with multi-stage heating and cooling equipment, and program setpoints and schedules tailored to your household for immediate energy savings.
Seasonal air conditioning maintenance prevents costly mid-summer failures by verifying refrigerant charge, cleaning condenser coils, and testing capacitor microfarad ratings against manufacturer tolerances. A thorough tune-up preserves SEER efficiency and extends compressor lifespan by reducing operational strain.
When your heating or cooling system fails unexpectedly, rapid diagnosis is critical to minimizing discomfort and preventing secondary damage like frozen pipes or heat-related illness. Emergency technicians isolate the fault, whether electrical, mechanical, or refrigerant-related, and execute repairs on the spot.
When your boiler produces inconsistent heat, unusual noises, or pressure fluctuations, the root cause often involves sediment buildup, failing motorized valves, or degraded seals within the hydronic loop. Experienced technicians restore system balance and verify safe operation through combustion analysis.
A complete HVAC installation addresses every component in the comfort chain, from the air handler and condensing unit to the thermostat and ductwork. Technicians ensure proper airflow, verify refrigerant charge, and test all safety controls before handoff to guarantee reliable, code-compliant operation.
New Berlin, WI is home to 40,226 people and a wide variety of heating and cooling systems — from central forced air to radiant boilers to ductless mini splits. KIC Refrigeration has worked on every HVAC configuration across the New Berlin area. That hands-on experience means we know exactly which equipment brands and installation methods deliver the best performance in this region.
Our familiarity with New Berlin extends beyond HVAC equipment — we understand the neighborhoods, the local permitting process, and the seasonal weather patterns that stress every heating and cooling system in the area. When KIC Refrigeration takes on your project, you benefit from a team that factors in your home's age, insulation quality, and duct layout before recommending a single piece of equipment.
What makes us different from every other heating and cooling company in the area.
If the repair does not solve the problem or the installation does not perform to specification, we come back and make it right at no additional cost. Our guarantee covers workmanship, parts, and system performance because half-finished work is not in our vocabulary.
Every technician carries EPA Section 608 Universal certification for refrigerant handling — required by federal law for working with R-410A, R-22, R-32, and all regulated refrigerants. Your system is serviced by technicians who handle refrigerants legally and responsibly.
You receive a written estimate with itemized parts and labor costs before any work begins, and the final invoice matches. No diagnostic fees hidden in the repair bill, no surprise surcharges — just honest pricing you can verify and trust.
We help you select equipment with the highest SEER2, HSPF2, and AFUE ratings that fit your budget, and we install it to manufacturer specifications so you actually achieve rated efficiency. Proper charge, proper airflow, proper duct sealing — the details that turn rated efficiency into real savings.
Every technician on our team holds current NATE certification — the highest standard in the HVAC industry for installation and service competency. You get a technician who has passed rigorous exams on system diagnostics, refrigerant handling, and equipment commissioning.
Get the information you need to make confident HVAC decisions for your property.
Yes. KIC Refrigeration provides around-the-clock emergency heating and cooling repair throughout New Berlin and surrounding Wisconsin communities. Whether your furnace fails during a cold snap and pipes are at risk of freezing, your air conditioner dies during a dangerous heat wave, or you detect the smell of gas near your equipment, our technicians respond quickly. Every service vehicle carries common replacement parts — capacitors, contactors, ignitors, blower motors, control boards, and refrigerant — so most emergency repairs are completed in a single visit. We do not charge extra trip fees for after-hours calls, and our dispatchers are trained to triage situations over the phone so the right technician arrives with the right equipment. Call us anytime and we will have a crew on the way.
We recommend professional HVAC maintenance at least twice per year for New Berlin homeowners — once in spring to prepare your cooling system and once in fall to prepare your heating system. Each tune-up includes a comprehensive multi-point inspection covering filter replacement, refrigerant level verification, electrical connection tightening, thermostat calibration, condensate drain clearing, and performance testing. For the heating check, technicians also inspect the heat exchanger for cracks, test safety switches, and verify gas pressure on furnaces and boilers. Routine maintenance catches small problems — like a failing capacitor or a dirty flame sensor — before they cause complete system failures. Industry data shows that well-maintained HVAC systems last 15 to 20 years compared to 10 to 12 years for neglected equipment, and they operate 15 to 25 percent more efficiently throughout their lifespan.
Heat pumps offer both heating and cooling from a single outdoor unit, making them significantly more energy-efficient than furnaces for moderate climates. A heat pump does not generate heat — it transfers it from outdoor air, which requires far less energy than burning gas or running electric resistance coils. Modern cold-climate heat pumps with variable-speed inverter compressors operate effectively down to minus 15 degrees Fahrenheit, making them viable in most Wisconsin locations. For New Berlin homeowners with natural gas access, a dual-fuel system — heat pump for primary heating paired with a gas furnace for backup during extreme cold — often provides the best balance of efficiency and performance. Heat pumps also qualify for federal tax credits under the Inflation Reduction Act. KIC Refrigeration evaluates your specific climate zone, insulation levels, and utility rates to determine whether a heat pump, furnace, or dual-fuel system is the smartest investment.
As a guideline for New Berlin homeowners, consider replacement when your system is 15 to 20 years old, when the repair cost exceeds 50 percent of a new system, when the equipment uses R-22 refrigerant which is no longer manufactured and costs $100 or more per pound, or when your system runs constantly without adequately heating or cooling your home. Additional indicators include frequent breakdowns — more than two per heating or cooling season — rising utility bills despite regular maintenance, uneven temperatures between rooms, and excessive noise or dust. The age thresholds vary by equipment type: air conditioners and heat pumps typically last 15 to 20 years, furnaces 20 to 25 years, and boilers 25 to 30 years. KIC Refrigeration provides honest repair-versus-replace assessments at every service call, including side-by-side cost projections for both options.
Absolutely. Modern high-efficiency HVAC equipment can reduce heating and cooling costs by 20 to 40 percent compared to systems installed 15 or more years ago. The improvement comes from advances in compressor technology, variable-speed motors, and smarter controls. In New Berlin, upgrading from a 10-SEER air conditioner to a 16-SEER2 or higher unit delivers substantial monthly savings — the higher the SEER2 rating, the less electricity consumed per BTU of cooling. On the heating side, replacing an 80-percent AFUE furnace with a 96-percent modulating furnace means that 16 cents of every heating dollar previously wasted up the flue now heats your home. Heat pumps offer even greater efficiency, delivering 2 to 4 times more heating energy than they consume in electricity. KIC Refrigeration calculates projected energy savings for any equipment upgrade so you can see the return on investment before making a decision.
A comprehensive HVAC inspection from KIC Refrigeration in New Berlin covers every critical component of your heating and cooling system. Our NATE-certified technician evaluates the heat exchanger for cracks using a combustion analyzer, checks thermostat calibration and wiring, tests all electrical connections for tightness and amperage draw, measures refrigerant pressures against manufacturer specifications, clears the condensate drain line, inspects the blower motor and fan assembly for wear, checks the air filter and evaporator coil condition, tests safety controls including high-limit switches and flame sensors, performs carbon monoxide testing on gas-burning equipment, and measures supply and return airflow temperatures to verify the system is producing its rated BTU output. We also visually inspect accessible ductwork for leaks, damage, and insulation condition. You receive a written report with all findings, photos of any concerns, and prioritized recommendations.
Real feedback from homeowners and property managers who trust us with their comfort.
"Good experience with the air duct cleaning. Two-person crew was efficient and professional. The house smelled fresher right away."
"KIC Refrigeration did a full HVAC inspection before we closed on our new house. Very detailed report and the inspector answered all my questions patiently."
"Emergency HVAC repair at midnight with a newborn in the house. They treated it like the emergency it was and had our heat back on in under two hours."
Professional heating and cooling services extending to neighboring cities and towns.